A worn, cracked, faded, or missing hot tub headrest may seem like a small problem until you actually settle into the spa. If you own a 2020 J-300 Series hot tub, the Jacuzzi Pillow 2472-135 is one replacement part you are likely to encounter while searching for the correct headrest.
The important part is making sure you are buying the right pillow rather than simply choosing one labeled “J-300.” Jacuzzi parts documentation identifies 2472-135 as the J-300 pillow introduced for the 2020 generation, while later parts information lists it for 2020–2024 J-300 Series spas.
What Is the Jacuzzi Pillow 2472-135?
The Jacuzzi Pillow 2472-135 is a replacement headrest used with the J-300 Series generation introduced for model year 2020.
Its main job is simple: restore the padded head and neck contact area of the spa when the original pillow becomes damaged, deteriorated, stained, or uncomfortable.
The part number matters more than appearance alone. Hot tub pillows can look similar in photos while using different mounting arrangements or belonging to different model generations.
According to Jacuzzi’s 2020 parts documentation, 2472-135 is listed as “Pillow: J300 2020.” The same document separately identifies 2472-136 as the massage pillow assembly, making the distinction particularly useful when shopping for a replacement.
Which Model Years Does 2472-135 Fit?
Current Jacuzzi parts documentation places 2472-135 under J-300 Series (2020+) parts and more specifically describes the pillow as covering 2020–2024 models.
That makes the model year one of the first details to confirm before ordering.
| Fitment Check | What to Verify |
| Series | Your spa belongs to the Jacuzzi J-300 Series |
| Model year | The spa is from the applicable 2020–2024 generation |
| Part number | Existing documentation or replacement records indicate 2472-135 |
| Pillow type | You need the standard pillow rather than the separate massage assembly |
| Mounting parts | Existing grommets and nuts are reusable or replacements are available |
The J-300 Series family includes models such as the J-315, J-325, J-335, J-345, J-355, J-365, J-375, and J-385.
Still, do not buy solely because your spa carries one of those model names. Model year and pillow position matter too.
2472-135 vs. the J-300 Massage Pillow
This is where replacement shopping can become confusing.
The 2472-135 standard pillow should not automatically be treated as interchangeable with the 2472-136 massage pillow assembly. Jacuzzi’s 2020 parts sheet lists these as separate parts: 2472-135 for the regular J-300 pillow and 2472-136 for the massage assembly.
The distinction matters because the massage pillow uses a more involved assembly. Jacuzzi service information for the 2020 HYDROSOOTHE™ massage pillow explains that its mounting hardware extends through the spa shell and warns against pulling that assembly directly from the front without following the proper service procedure.
So if the pillow you are replacing is part of a water-massage headrest feature, verify its part number before ordering 2472-135.
Does the 2472-135 Pillow Include Mounting Hardware?
Do not assume it does.
Replacement listings commonly sell 2472-135 as the pillow itself, while mounting pieces may be separate. Jacuzzi’s parts catalog identifies related pillow grommets and the 6540-547 pillow nut, with two mounting points associated with the pillow hardware.
A separate replacement-parts seller also specifically states that mounting hardware is not included with the 2472-135 pillow.
Before checkout, inspect your existing hardware. If the original grommets, fasteners, or mounting pieces are damaged or missing, add the correct replacements instead of discovering the problem after the new pillow arrives.
How to Confirm You Have the Correct Pillow
A few minutes of checking can prevent a return.
Start with the spa’s exact model and model year. Then inspect the existing headrest and compare its mounting locations with the replacement.
If the original pillow or service paperwork shows 2472-135, the identification is much easier. If no number is visible, compare the front and rear shape, mounting-point spacing, and pillow type.
Jacuzzi replacement guidance also recommends using measurements and photos when identifying headrests, particularly the pillow dimensions and the spacing between rear mounting points.
That approach is safer than choosing a replacement from appearance alone.
Replacing the Jacuzzi 2472-135 Pillow
Replacement should be straightforward when the correct pillow and existing mounting system are intact, but avoid forcing anything that does not line up naturally.
A sensible process is to:
- Confirm the spa is the correct J-300 Series
- Examine how the existing headrestis mounted before removing it.
- Check the condition of both mounting points and related hardware.
- Match the replacement pillow to the existing locations.
- Secure it evenly without damaging the pillow or spa shell.
- Stop if the mounting arrangement does not match what you expected.
If you discover that you actually have the massage pillow assembly, use the appropriate service instructions instead. Jacuzzi specifically cautions that the 2020 massage pillow should not simply be pulled from the front because doing so can damage the assembly.
How to Make a Jacuzzi Hot Tub Pillow Last Longer
Heat, water chemistry, sunlight, body oils, and normal use all put stress on spa headrests. Regular care can slow down visible deterioration.
Jacuzzi recommends cleaning spa pillows with warm water and mild detergent and cleaning the shell area behind them as well. The pillows should be allowed to dry before they are reinstalled.
For routine ownership, it helps to:
- Wipe the pillowbefore heavy residue builds up.
- Keep the area behind the headrest clean.
- Maintain proper spa-water chemistry.
- Avoid harsh household cleaners that could attack spa materials.
- Inspect the mounting points whenever the spa is drained.
- Replace badly deteriorated pillows instead of allowing loose material to remain in the water.
Older Jacuzzi care guidance also recommends removing pillows during chemical shock treatment and reinstalling them once sanitizer levels have returned to the recommended range stated in the manual.
When Should You Replace the Pillow?
Cosmetic fading alone may not require immediate replacement, but physical deterioration is harder to ignore.
Consider replacing the 2472-135 headrest when it develops deep cracks, loses its shape, no longer stays securely mounted, becomes uncomfortable, or begins breaking down around the edges.
Replacement can also make sense during a broader spa refresh. A new headrest is a relatively small component, but because it sits directly behind your head and neck, its condition has a noticeable effect on comfort.
Buying Checklist for Part 2472-135
Before ordering, confirm five things:
- Your spa is a Jacuzzi J-300 Series
- Its model year falls within the applicable 2020–2024
- You need part 2472-135, not the separate massage assembly.
- You know whether your existing mounting hardwarecan be reused.
- The seller clearly identifies the item by its actual Jacuzzi part number.
Prices and availability can differ substantially among parts suppliers, so part-number accuracy is more important than choosing the first listing you see.
Frequently Asked Questions
Is Jacuzzi 2472-135 an OEM replacement pillow?
Parts suppliers identify 2472-135 as a Jacuzzi replacement pillow, and Jacuzzi’s own parts documentation lists the same part number for the J-300 Series.
Does 2472-135 fit 2020 J-300 hot tubs?
Yes. Jacuzzi’s 2020 parts documentation specifically lists 2472-135 as the J-300 pillow for that model year. Later parts documentation identifies its application as 2020–2024.
Is 2472-135 the massage pillow?
No. Jacuzzi’s 2020 parts sheet distinguishes 2472-135 from the 2472-136 massage pillow assembly.
Is mounting hardware included?
It should not be assumed. Replacement listings may supply only the pillow, while related grommets and 6540-547 nuts are separate parts.
How should the pillow be cleaned?
Use warm water with a mild detergent and clean behind the headrest as well. Jacuzzi also recommends allowing pillows to dry properly before reinstalling them.
Final Thoughts
The Jacuzzi Pillow 2472-135 for 2020 J-300 Series Hot Tubs is not difficult to identify once you focus on the three details that matter: part number, model year, and pillow type.
For the applicable 2020–2024 J-300 generation, 2472-135 is the standard replacement pillow documented by Jacuzzi. Just make sure you are not dealing with the separate massage assembly, and check your mounting hardware before ordering.
With the correct fit and basic maintenance, replacing a tired headrest is a simple way to restore both comfort and a cleaner finished look to your spa.